Front Desk Specialist & Guest Experience

Smithfield Foods; Smithfield (VA); On-site; USD 20,000 - 33,000; Full time

Job summary

Smithfield Foods is seeking a Receptionist to greet visitors, manage a busy front desk and support HR clerical tasks. The role includes badge issuance, routing calls, coordinating deliveries and assisting with mailroom duties as needed.

A positive, professional attitude and hybrid teamwork are essential as is attention to detail. Qualifications include a high school diploma or GED, bilingual English/Spanish preferred, and proficiency with Word, Excel and PowerPoint.

Qualifications

• High school diploma or GED required.
• Bi-lingual in English/Spanish preferred.
• Proficient Word, PowerPoint and Excel skills.
• Detail-oriented with strong multitasking ability.
• Professional demeanor and strong teamwork skills.

Responsibilities

• Operates multi-line telephone console to route calls and relay messages.
• Greet clients and visitors, register guests and issue badges as needed.
• Provide clerical support to the Human Resources Department.
• Maintain front desk logs, phone list and weekly announcements.
• Receive and direct deliveries; assist with mailroom coverage as needed.

Skills

Bilingual English/Spanish

Attention to detail

Multitasking

Customer service

Professional communication

Education

High school diploma or GED

Tools

SAP

KRONOS

MS Word

PowerPoint

Excel

Switchboard experience

Job description

Smithfield Foods is seeking a Receptionist to greet visitors, manage a busy front desk and support HR clerical tasks. The role includes badge issuance, routing calls, coordinating deliveries and assisting with mailroom duties as needed.

A positive, professional attitude and hybrid teamwork are essential as is attention to detail. Qualifications include a high school diploma or GED, bilingual English/Spanish preferred, and proficiency with Word, Excel and PowerPoint.