Front Desk Specialist: Growth, Benefits & Team-Oriented

Bradley Purcell - State Farm Agent; Lake Forest (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Bradley Purcell - State Farm Agent in Lake Forest, CA seeks a friendly Receptionist to greet customers, manage appointments, and maintain records. The role includes engaging with clients on insurance options, supporting the team, and contributing to a positive office culture.

Ideal candidates are organized, communicative, and comfortable with sales conversations. Training and mentorship are provided, with a focus on work-life balance and growth within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Bradley Purcell - State Farm Agent in Lake Forest, CA seeks a friendly Receptionist to greet customers, manage appointments, and maintain records. The role includes engaging with clients on insurance options, supporting the team, and contributing to a positive office culture.

Ideal candidates are organized, communicative, and comfortable with sales conversations. Training and mentorship are provided, with a focus on work-life balance and growth within the agency.