Customer Relations Leader – Growth & Insurance Specialist

Bradley Purcell - State Farm Agent; Lake Forest (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Bradley Purcell - State Farm Agent in Lake Forest, CA is seeking a Customer Relations Representative to join the agent team. You will deliver exceptional service, manage inquiries, and help customers protect what matters most.

This full-time role offers a supportive, growth-focused office with 401(k), health and vision insurance, PTO, and opportunities for advancement, plus a compensation range of $50,000 to $60,000 per year.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service experience

Calm under pressure

Job description

Bradley Purcell - State Farm Agent in Lake Forest, CA is seeking a Customer Relations Representative to join the agent team. You will deliver exceptional service, manage inquiries, and help customers protect what matters most.

This full-time role offers a supportive, growth-focused office with 401(k), health and vision insurance, PTO, and opportunities for advancement, plus a compensation range of $50,000 to $60,000 per year.