Front Desk Specialist — Customer Experience

Avalonvi; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team environment

Hands-on customer service and office<

Job summary

Avalonvi is seeking a Front Office Representative to serve as a key contact for customers and visitors while supporting daily office activities. This role is ideal for individuals who enjoy working with people, delivering excellent service, staying organized, and fostering a positive professional environment.

The position offers an opportunity to connect customers with the right teams and be part of ongoing training and development within a supportive office setting.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Comfortable interacting with customers and visitors.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service, reception, retail, hospitality, or office support is a plus but not required.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products, services, and general company activities.
• Assist customers with routine questions and requests.
• Identify customer needs and connect them with appropriate team members.
• Support customer engagement and relationship-building activities.
• Receive and organize incoming mail and deliveries.
• Maintain an organized and welcoming front office area.
• Maintain accurate visitor, customer, and office records.
• Support team members with general administrative activities.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Organization

Time management

Attention to detail

Multitasking

Professionalism

Education

High school diploma

Job description

Avalonvi is seeking a Front Office Representative to serve as a key contact for customers and visitors while supporting daily office activities. This role is ideal for individuals who enjoy working with people, delivering excellent service, staying organized, and fostering a positive professional environment.

The position offers an opportunity to connect customers with the right teams and be part of ongoing training and development within a supportive office setting.