Front Office Representative

Avalonvi; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team environment

Hands-on customer service and office<

Job summary

Avalonvi is seeking a Front Office Representative to serve as a key contact for customers and visitors while supporting daily office activities. This role is ideal for individuals who enjoy working with people, delivering excellent service, staying organized, and fostering a positive professional environment.

The position offers an opportunity to connect customers with the right teams and be part of ongoing training and development within a supportive office setting.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Comfortable interacting with customers and visitors.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service, reception, retail, hospitality, or office support is a plus but not required.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products, services, and general company activities.
• Assist customers with routine questions and requests.
• Identify customer needs and connect them with appropriate team members.
• Support customer engagement and relationship-building activities.
• Receive and organize incoming mail and deliveries.
• Maintain an organized and welcoming front office area.
• Maintain accurate visitor, customer, and office records.
• Support team members with general administrative activities.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Organization

Time management

Attention to detail

Multitasking

Professionalism

Education

High school diploma

Job description

About Us

AtAvalonvi, we specialize in strategic, real-world marketing solutionsthat help brands connect with people where it matters most - face toface, in physical spaces, and through impactful brand experiences.Frombrand positioning to on-the-ground campaigns, we bring ideas to lifebeyond screens.

Job Summary

We are seeking a professional and welcoming Front Office Representative to serve as an important point of contact for customers and visitors while supporting daily office activities. This role is ideal for individuals who enjoy working with people, providing excellent customer service, staying organized, and creating a positive professional environment.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products, services, and general company activities.
• Assist customers with routine questions and requests.
• Identify customer needs and connect them with appropriate team members.
• Support customer engagement and relationship-building activities
• Receive and organize incoming mail and deliveries.
• Maintain an organized and welcoming front office area.
• Maintain accurate visitor, customer, and office records.
• Support team members with general administrative activities.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Comfortable interacting with customers and visitors.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service, reception, retail, hospitality, or office support is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service and office experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching