Front Desk Specialist — Client Care & Office Support

We. Communications; Seattle (WA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off & holidays

Job summary

We. Communications in Seattle, WA, is seeking a Receptionist to handle administrative, reception desk, and customer-facing duties (80%) and facilities operations (20%). The role includes answering phones, greeting guests, data entry, and routing calls to staff.

You will manage front lobby, receive packages, maintain clerical supplies, and assist with mail, conference room upkeep, and general office tasks. The position requires a friendly, professional demeanor and the ability to multitask in a

Qualifications

• 0–2 years of professional experience in a customer service or office role.
• Proficiency with Microsoft Office suite (Outlook, Word, SharePoint, PowerPoint and Excel).

Responsibilities

• Handle calls – screen calls and route calls effectively.
• Greet clients and other visitors at the front desk; ensure visitor badges.
• Respond to inquiries for general information from external and internal sources.
• Maintain front lobby and reception area; keep it neat and orderly.
• Receive packages and route mail; assist in sending outgoing mail and courier shipments.
• Maintain agency kitchens and general facility tasks; clean and stock areas.
• Post conference room schedules and ensure rooms are clean.
• Handle outgoing mail requests (FedEx, etc.).
• Maintain clerical supplies on each floor; manage orders.

Skills

Customer service

Microsoft Office

Job description

We. Communications in Seattle, WA, is seeking a Receptionist to handle administrative, reception desk, and customer-facing duties (80%) and facilities operations (20%). The role includes answering phones, greeting guests, data entry, and routing calls to staff.

You will manage front lobby, receive packages, maintain clerical supplies, and assist with mail, conference room upkeep, and general office tasks. The position requires a friendly, professional demeanor and the ability to multitask in a