Front Desk Specialist (Bilingual) – Insurance Agency

Talentify; Bentonville (AR); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

License paid by agency

Health

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Allan Davis - State Farm Agent is seeking a Receptionist to join the team. Greet customers in person and by phone, manage scheduling, and keep accurate records while delivering friendly service. Ideal candidates are organized, detail-oriented, and comfortable with sales conversations.

Basic computer skills and experience in customer service are a plus; bilingual Spanish is preferred. This role offers a flexible schedule, training and development, and opportunities for advancement within a

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Bilingual Spanish

Tools

CRM systems

Microsoft Office

Job description

Allan Davis - State Farm Agent is seeking a Receptionist to join the team. Greet customers in person and by phone, manage scheduling, and keep accurate records while delivering friendly service. Ideal candidates are organized, detail-oriented, and comfortable with sales conversations.

Basic computer skills and experience in customer service are a plus; bilingual Spanish is preferred. This role offers a flexible schedule, training and development, and opportunities for advancement within a