Front Desk Spa Sales Associate

handandstonecareers; Saint Louis Park (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Dental insurance

Employee discounts

Flexible schedule

Job summary

HAND & STONE MASSAGE AND FACIAL SPA in Saint Louis Park, MN is seeking a Front Desk Spa Sales Associate to host clients through a relaxing experience and promote the Hand & Stone Lifestyle Program. The role focuses on service promotion, memberships, and gift cards, with commission-based incentives.

Candidates need strong customer service and sales skills, ability to connect with clients, and willingness to work evenings and weekends.

Qualifications

• Excellent customer sales, promoting and customer service skills.
• Experience with retail, marketing, and/or membership sales.
• Exceptional communication, phone, and presentation skills.
• Ability to truly connect with clients with a passion for helping them achieve their wellness goals.
• Ability to book services and proactively manage the scheduling of clients.
• Multitasking while maintaining a sense of calm in a busy environment.
• Friendly, positive attitude with strong problem-solving skills.
• Willingness to work evenings and weekends.

Responsibilities

• Maintaining positive relationships with clientele and service providers.
• Educating guests on the importance of regular massages and/or facials as a key aspect of health and wellness.
• Driving sales of services, memberships, and gift cards.
• Appropriately handling any customer service needs or requests by the clientele.
• Effective management of massage or facial appointment scheduling.
• Light cleaning and laundry at times.

Skills

Customer service

Sales skills

Retail experience

Membership sales

Tools

Zenoti Software

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule

Job Description

HAND & STONE MASSAGE AND FACIAL SPA

Do you love self care and want to connect with people to help them improve their health and wellness? If you enjoy working in a positive team environment that rewards excellent customer service and sales explore opportunities at our Spa! Hand & Stone at the West end is seeking client-focused and experienced membership and/or retail sales professionals to join our rapidly growing spa in an upscale shopping district.

The Front Desk Spa Sales Associate plays a key role in hosting our clients through a relaxing and rejuvenating experience as well as promoting and marketing the Hand & Stone Lifestyle Program as an effective approach to improving health and wellness. This is a commission based role with incentives based on performance. This role would require weekends and evenings.

Qualified candidates must have strong customer service, sales skills, and have an exceptional ability to connect and care for our clients. Our ideal candidate has a passion for health and wellness, strong problem-solving skills, and a successful sales and/or customer service track record. The spa sales associate is responsible for:

• Maintaining positive relationships with clientele and service providers
• Educating guests on the importance of regular massages and/or facials as a key aspect of health and wellness
• Driving sales of services, memberships, and gift cards
• Appropriately handling any customer service needs or requests by the clientele
• Effective management of massage or facial appointment scheduling
• Light cleaning and laundry at times

HAND & STONE - Offering an oasis from life's extreme demands, Hand & Stone delivers high-quality spa experiences that replenish body, mind, and spirit at affordable prices. We are passionate about promoting optimal health and well-being as well as offering a collaborative environment for our employees to thrive.

• Beautiful spa in a flourishing upscale lifestyle center
• Competitive wages plus commissions, incentives, and bonus
• Employee rewards program/employee referral bonus
• Employee discount programs
• Professional sales training and experience
• Flexible schedule
• Growth opportunities

REQUIREMENTS and SKILLS

• Excellent customer sales, promoting and customer service skills
• Experience with retail, marketing, and/or membership sales
• Exceptional communication, phone, and presentation skills required
• Ability to truly connect with clients with a passion for helping them achieve their wellness goals
• Ability to book services and proactively manage the scheduling of clients
• Zenoti Software experience a plus!
• Multitasking while maintaining a sense of calm in a busy environment
• Possess a friendly and positive attitude with strong problem-solving skills
• Accountable self-starter willing to take initiative
• Ability to work evenings and weekends
• Work collaboratively and reliably in a team environment

Shift

• 4 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend Shift

Ability to Commute

• Saint Louis Park, MN 55416 (Required)

Work Location: In person