Receptionist (63290)

Adams and Associates; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Kids Kottage in Reno, NV is seeking a Receptionist to be the warm, reliable first point of contact for our shelter and team. You will help keep the office running smoothly while supporting children, families, visitors and staff.

This role goes beyond answering phones: you’ll greet visitors, manage records, assist with scheduling, help with basic child care duties, and uphold shelter security procedures. Strong clerical skills and a caring attitude are essential.

Qualifications

• High school diploma or equivalent.
• At least one year of related work experience.
• Clerical skills and knowledge of office systems and procedures.
• Comfort using computers and company email.
• Experience or education in child development is preferred.
• Ability to meet all Youth Tech requirements.
• A caring, dependable attitude and the ability to stay organized in a busy environment.
• Staff must gain their clearance as a Direct Care Staff Member (DCSM). This includes TB test, drug test (including Marijuana), background investigation, reference check, required training and required immunizations.
• All staff members must be willing and able to complete restraint certification.

Responsibilities

• Answer and direct incoming calls, taking messages when needed.
• Welcome visitors and connect them with the appropriate team member.
• Help maintain shelter security procedures for all visitors.
• Sort and route mail, correspondence, files, and other deliveries.
• Keep logs, schedules, and office records accurate and up to date.
• Keep phones, filing systems, email, and office procedures running smoothly.
• Help schedule employees to ensure appropriate coverage.
• Provide basic care for shelter children, including feeding, bathing, diapering, and changing clothing as needed.
• Transport children when required.
• Pitch in with other duties that help Kids Kottage operate successfully.

Skills

Clerical skills

Organizational skills

Customer service

Computer literacy

Communication

Calm under pressure

Education

High school diploma or equivalent

Child development knowledge (preferred)

Job description

DescriptionReceptionist Kids Kottage | Be the Welcome, the Organizer, and the Calm in the Storm

Are you friendly, organized, and great at making people feel welcome? Do you enjoy keeping an office running smoothly while making a meaningful difference in the lives of children? Kids Kottage is looking for a Receptionist to be the warm, reliable first point of contact for our shelter and team. This role is more than answering phones-you'll help create a safe, supportive environment for children, families, visitors, and staff.

What You'll Do

• Answer and direct incoming calls, taking messages when needed.
• Welcome visitors and connect them with the appropriate team member.
• Help maintain shelter security procedures for all visitors.
• Sort and route mail, correspondence, files, and other deliveries.
• Keep logs, schedules, and office records accurate and up to date.
• Keep phones, filing systems, email, and office procedures running smoothly.
• Help schedule employees to ensure appropriate coverage.
• Provide basic care for shelter children, including feeding, bathing, diapering, and changing clothing as needed.
• Transport children when required.
• Pitch in with other duties that help Kids Kottage operate successfully.

Why This Role Matters

You’ll be the friendly voice on the phone, the welcoming face at the front desk, and an important part of the team helping children feel safe and supported. Every day brings something different-and every day gives you the chance to make a positive impact.

Qualifications

• High school diploma or equivalent.
• At least one year of related work experience.
• Clerical skills and knowledge of office systems and procedures.
• Comfort using computers and company email.
• Experience or education in child development is preferred.
• Ability to meet all Youth Tech requirements
• A caring, dependable attitude and the ability to stay organized in a busy environment.
• Staff must gain their clearance as a Direct Care Staff Member (DCSM). This includes TB test, drug test (including Marijuana), background investigation, reference check, required training and required immunizations.
• All staff members must be willing and able to complete restraint certification.