Front Desk Security & Guest Services Officer (Mon-Fri)

Harvard Protection Services, LLC.; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health & welfare benefits

Dental

Vision

Sick leave

Vacation

401(k) enrollment

Job summary

Harvard Protection Services is seeking a Customer Service Officer to provide professional security and life safety services for people and property. The role emphasizes a welcoming, professional demeanor, visible presence, and careful monitoring of activities.

The position requires a high school diploma or GED, reliable transportation, and possession or rapid acquisition of a security guard license. Strong communication and a neat appearance are essential.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills and friendly, professional demeanor.
• Neat and professional appearance.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Perform required patrols of designated areas on foot or in vehicle.
• Follow established emergency action planning and procedures.
• Prepare reports on accidents, incidents, and suspicious activities.

Skills

Customer service

Communication skills

Observation

Patrols

Incident reporting

Education

High school diploma or GED

Job description

Harvard Protection Services is seeking a Customer Service Officer to provide professional security and life safety services for people and property. The role emphasizes a welcoming, professional demeanor, visible presence, and careful monitoring of activities.

The position requires a high school diploma or GED, reliable transportation, and possession or rapid acquisition of a security guard license. Strong communication and a neat appearance are essential.