Weekend Security & Guest Services Officer

Harvard Maintenance, Inc; New York (NY); On-site; USD 26,000 - 28,000; Part time

Job summary

Harvard Protection Services in Manhattan is seeking part-time Customer Service Officers to provide professional security and life safety services for people and property.

You will maintain a visible presence, greet customers, monitor the environment, enforce policies, and prepare incident reports. The role requires a state or municipality security officer license, a high school diploma or GED, reliable transportation, and strong communication.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills and friendly, professional demeanor.
• Neat and professional appearance.
• Computer skills and ability to operate security and communication devices.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Enforce facility policies and procedures within required limits.
• Perform patrols of designated areas on foot or in vehicle.
• Prepare reports on accidents, incidents, and suspicious activities.

Skills

Customer service

Communication

Professional demeanor

Appearance neat

Operate security devices

Education

High School Diploma / GED

Tools

Security systems

Job description

Harvard Protection Services in Manhattan is seeking part-time Customer Service Officers to provide professional security and life safety services for people and property.

You will maintain a visible presence, greet customers, monitor the environment, enforce policies, and prepare incident reports. The role requires a state or municipality security officer license, a high school diploma or GED, reliable transportation, and strong communication.