Front Desk & Security Concierge

FirstService Residential; Pompano Beach (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate for Boca Raton, FL. You will greet residents, check guests in, monitor access control, and maintain daily logs in a security-conscious environment.

Schedule: Thu–Sun 3PM–11PM, Mon overnight 11PM–7AM; Tue & Wed Off. Requires strong communication, multitasking, and security awareness. Benefits include comprehensive plans and 401k match.

Qualifications

• High school diploma or equivalent preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: basic information system skills preferred.
• Effective written and verbal communication skills.
• Multilingual abilities are desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System and controls access to the building.
• Greets and directs Residents, guests, and invitees.
• Monitors and operates Electronic Security Control Systems and reacts to emergencies.
• Maintains daily logs, records, and forms; follows up on issues.

Skills

Customer service

Communication

Multilingual

Computer literacy

Education

Written English

Interpersonal skills

Education

High school diploma or equivalent

College-level business/hospitality courses

Job description

FirstService Residential is seeking a Front Desk Associate for Boca Raton, FL. You will greet residents, check guests in, monitor access control, and maintain daily logs in a security-conscious environment.

Schedule: Thu–Sun 3PM–11PM, Mon overnight 11PM–7AM; Tue & Wed Off. Requires strong communication, multitasking, and security awareness. Benefits include comprehensive plans and 401k match.