Front Desk & Access Control Specialist

FirstService Residential; Boca Raton (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

401k with company match

Paid holidays

Time off benefits

Occasional travel

Job summary

FirstService Residential is seeking a Front Desk Associate in Boca Raton, FL. The role requires handling resident greetings, guest checks, and access control using electronic security systems. Strong communication and multitasking skills are essential for daily logs and customer service tasks.

The position involves weekend/evening shifts, standing or sitting for long periods, and potential on-site duties assigned by the property manager. Benefits and AEDT considerations may apply.

Qualifications

• Strong customer service and communication skills.
• Ability to greet residents and guests professionally.
• Experience with records and daily logs.
• Proficiency with computer systems and software.

Responsibilities

• Greet residents, guests, and invitees.
• Monitor and control access to the building and security systems.
• Maintain daily logs, records, and forms accurately.
• Respond to emergencies in a timely, coordinated manner.
• Provide excellent customer service and handle inquiries.
• Follow safety procedures and maintain a secure environment.
• Assist on-site property manager with other duties as needed.

Skills

Customer service

Written & verbal communication

Interpersonal skills

Experience in business

Computer literacy

Multilingual ability

Education

High school diploma or equivalent

College courses in business or hospitality

Tools

Information system software

Job description

FirstService Residential is seeking a Front Desk Associate in Boca Raton, FL. The role requires handling resident greetings, guest checks, and access control using electronic security systems. Strong communication and multitasking skills are essential for daily logs and customer service tasks.

The position involves weekend/evening shifts, standing or sitting for long periods, and potential on-site duties assigned by the property manager. Benefits and AEDT considerations may apply.