Residential Front Desk & Security Concierge

FirstService Residential; Miami (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision care

401k with company match

Paid holidays

Job summary

FirstService Residential in Miami seeks a Front Desk Associate to greet residents and guests, verify access, and monitor security systems. You will work independently with strong communication, multitasking, and documentation skills.

This full-time role offers comprehensive benefits, paid holidays, and a 401(k) match. Schedule includes evenings and weekends; you will contribute to a safe, professional building environment.

Qualifications

• High school diploma or equivalent required or preferred.
• College-level courses in business or hospitality preferred.
• Strong written and verbal communication skills.

Responsibilities

• Greet and direct Residents, guests, and invitees.
• Monitor and operate Electronic Security Control Systems.
• Respond to emergency situations promptly and effectively.
• Maintain daily logs, records, and forms.
• Provide excellent customer service and coordination with on-site staff.
• Follow safety procedures and maintain a secure environment.

Skills

Customer service

Communication

Time management

Emergency procedures

Multitasking

Education

High school diploma or equivalent

College courses in business or hospitality

Tools

Information systems literacy

Job description

FirstService Residential in Miami seeks a Front Desk Associate to greet residents and guests, verify access, and monitor security systems. You will work independently with strong communication, multitasking, and documentation skills.

This full-time role offers comprehensive benefits, paid holidays, and a 401(k) match. Schedule includes evenings and weekends; you will contribute to a safe, professional building environment.