Front Desk Scheduler & Patient Concierge

The Orthopedic Partners; Cottonwood Heights (UT); On-site; USD 36,000 - 54,000; Full time

Job summary

The Orthopedic Partners in Cottonwood Heights, UT is seeking a dedicated front desk associate to deliver exceptional patient service and administrative support in a fast-paced medical office. You will greet patients, register information, verify insurance, collect co-pays, schedule appointments, and maintain the EMR system, while collaborating with billing and ensuring a welcoming, organized environment.

Ideal candidates have a high school diploma, 1 year of medical experience, strong

Qualifications

• High school diploma or equivalent required.
• 1 year of medical industry experience preferred.
• Proficient with MS Office; familiarity with EMR and billing software.
• Excellent communication, organization, and attention to detail.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Greet patients warmly and check them in with accurate registration.
• Verify insurance, collect co-pays, and handle payments as needed.
• Schedule and coordinate appointments; manage follow-ups and referrals.
• Answer calls, respond to emails, and relay messages promptly.
• Input and maintain patient information in the EHR; ensure confidentiality.
• Collaborate with billing for claims processing and reimbursements.
• Maintain waiting area and reception area cleanliness and organization.

Skills

Communication

Organizational skills

Attention to detail

Prioritization

Independent & collaborative

Phone etiquette

Professionalism

Education

High school diploma or equivalent

Tools

Billing software

EMR systems

MS Office (Excel/Word)

Job description

The Orthopedic Partners in Cottonwood Heights, UT is seeking a dedicated front desk associate to deliver exceptional patient service and administrative support in a fast-paced medical office. You will greet patients, register information, verify insurance, collect co-pays, schedule appointments, and maintain the EMR system, while collaborating with billing and ensuring a welcoming, organized environment.

Ideal candidates have a high school diploma, 1 year of medical experience, strong