Patient Experience Front Desk Lead

Southern Sports Medicine Partners Llc; Macon (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Life/disability insurance

Job summary

PartnerCare is seeking a friendly Front Desk Coordinator to join our Axis Spine and Pain Center team. You will be the first point of contact for patients, greet visitors, answer phones, verify insurance, schedule appointments, and keep the reception area organized.

The ideal candidate has a high school diploma, 2+ years in a medical office, and experience with the eClinicalWorks EMR system. We offer competitive wages, benefits, and a 401(k) plan with a match in a supportive, growth‑oriented

Qualifications

• High school diploma required; experience in medical offices preferred.
• Strong customer service and communication skills are essential.
• Familiarity with EMR systems, preferably eClinicalWorks.

Responsibilities

• Greet patients and visitors and answer phones professionally.
• Check in/out patients, verify insurance details, and schedule appointments.
• Maintain a welcoming reception area and coordinate front desk coverage as needed.
• Provide administrative support and assist the team to ensure smooth daily operations.

Skills

Customer service

Communication

Multitasking

Team player

Phone etiquette

Education

High school diploma

Tools

eClinicalWorks

Job description

PartnerCare is seeking a friendly Front Desk Coordinator to join our Axis Spine and Pain Center team. You will be the first point of contact for patients, greet visitors, answer phones, verify insurance, schedule appointments, and keep the reception area organized.

The ideal candidate has a high school diploma, 2+ years in a medical office, and experience with the eClinicalWorks EMR system. We offer competitive wages, benefits, and a 401(k) plan with a match in a supportive, growth‑oriented