Front Desk Receptionist

Golden State Orthopedics & Spine; Dublin (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

401k

Paid Vacation

Holidays & Sick Time

Job summary

Golden State Orthopedics & Spine is seeking a Full-Time Front Desk Receptionist in California. You will register patients, collect data and payments, schedule appointments, and ensure smooth front-desk operations in a busy orthopedic practice.

The role requires strong customer service, data-entry accuracy, and the ability to coordinate with physicians and staff. Medical office experience is preferred and a professional, friendly demeanor is essential.

Qualifications

• High School diploma or equivalent required.
• 1 year medical practice experience preferred.
• Strong customer service and data-entry skills required.

Responsibilities

• Register patients and collect required data and payments.
• Scan IDs and insurance cards and obtain signatures.
• Schedule appointments with correct physician.
• Arrange authorizations or interpreters as needed.
• Monitor waiting room and inform patients of delays.
• Complete daily paperwork and maintain privacy notices.

Skills

Customer service

Data entry

Communication

Multitasking

Education

High School Diploma or equivalent

Tools

EHR software

Job description

We're proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You'll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• Additional duties as assigned

What We're Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time