Front Desk/Scheduler

United Surgical Partners International Inc (USPI); Maitland (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Life insurance

Job summary

Center for Advanced Gastroenterology Surgery Center is hiring a Surgery Scheduler and Insurance Authorization Clerk to join our team. Under the direction of the Business Office Manager, the role manages the daily surgery schedule, coordinates with operating room staff and doctors’ offices, and ensures high levels of customer service.

The successful candidate will have 2–4 years hospital or medical office experience, strong medical terminology, professional appearance and excellent phone

Qualifications

• 2–4 years of hospital or medical office experience required.
• Professional appearance and strong communication skills.
• Ability to use medical terminology accurately.

Responsibilities

• Sets priorities and organizes work to manage schedules.
• Schedules patient procedures for OR, GI lab, and 23-hour stay.
• Coordinates with anesthesia groups to confirm coverage.
• Uses procedure codes to ensure proper billing.
• Validates insurance authorizations and accurate data entry.
• Communicates schedule changes to staff and doctors.

Skills

Scheduling experience

Insurance authorization

Medical terminology

Customer service

Phone etiquette

Education

High school diploma or equivalent

Tools

Advantx system

Job description

Front Desk Scheduler Full time

Center for Advanced Gastroenterology Surgery Center, LLC is hiring a Surgery Scheduler and Insurance Authorization Clerk

Welcome to Center for Advanced Gastroenterology Surgery Center

Center for Advanced Gastroenterology Surgery Center is a state-of-the-art Ambulatory Surgery Center that provides the highest quality healthcare.

USPI Center for Advanced Gastroenterology Surgery Center,

is seeking a motivated Surgery Scheduler and Insurance Authorization Clerk to join our team.

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Validations of insurance authorizations.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
  BENEFITS
  Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

Required Skills

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• - Minimum 2-4 years of hospital or medical office experience required.
• - Must be able to communicate verbally and non-verbally in a professional way.
• - Ability to use time wisely in preparing work area to meet high-paced demand.
• - Show a Genuine desire to work and improve the hospital as a whole.
• - Professional appearance.
• - Strong medical terminology.
• - Must demonstrate excellent phone etiquette and exceptional customer service skills.

Required Experience