Front Desk Sales & Wellness Concierge

BLX WELLNESS LLC; Grove City (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay + sales commission

Employee discounts on wellness and SKu

Growth & mentorship opportunities

Career progression paths

Job summary

Massage Envy Grove City is seeking a Sales and Customer Service Associate to deliver a premium guest experience while actively promoting memberships and subscriptions. This role blends high-end hospitality with consultative sales in a fast-paced clinic environment.

As the front-desk face, you will greet clients, handle check-ins, manage appointments, and support daily tasks. A friendly, sales-driven team player with strong communication will thrive here.

Qualifications

• Super Friendly Demeanor: Exceptional customer service with quick rapport.
• Sales-Driven Mindset: Comfortable discussing value and memberships.
• Professionalism & Positivity: Maintain upbeat attitude under pressure.
• Strong Communication: Clear verbal skills with service providers.
• Detail-Oriented & Proactive: Notice tasks and act promptly.

Responsibilities

• 5-Star Hospitality: Greet clients, check-in/out, answer calls, create inviting front desk.
• Membership & Subscription Sales: Present plans, explain benefits, close on packages.
• Front Desk Operations: Schedule, process payments, run POS, manage gift cards.
• Clinic Maintenance & Cleanliness: Keep lobby tidy and assist with laundry.
• Shift Continuity & Communication: Log tasks and pass on pending items.
• Goal Achievement: Support goals for retail, gifts, memberships, add-ons.

Skills

Customer service

Sales skills

Communication

Professionalism

Detail orientation

Job description

Massage Envy Grove City is seeking a Sales and Customer Service Associate to deliver a premium guest experience while actively promoting memberships and subscriptions. This role blends high-end hospitality with consultative sales in a fast-paced clinic environment.

As the front-desk face, you will greet clients, handle check-ins, manage appointments, and support daily tasks. A friendly, sales-driven team player with strong communication will thrive here.