Sales & Wellness Associate — Growth, Rewards, Onsite

Massage Envy; Montgomery Township (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee discounts on products and/or 

401(k)

Ongoing product, service, and sales训练

Professional development and growth

Flexible scheduling

Job summary

Massage Envy in Skillman/Montgomery NJ is seeking a Front Desk Sales & Wellness Associate. This on-site role combines customer service with wellness education, greeting guests and guiding them through massage, skincare, and the Wellness Program to drive memberships and retail. You will be the face of the clinic.

We provide training and coaching, flexible weekday/weekend shifts, and opportunities for growth within a supportive team, with competitive pay and benefits.

Qualifications

• Have previous customer service, retail, hospitality, wellness, or sales experience
• Friendly, positive and professional demeanor
• Outgoing personality and enjoy building relationships with others
• Face of the clinic and create exceptional first impressions
• Comfortable starting sales conversations and asking for the sale
• Motivated to achieve individual and clinic sales goals
• Coachable and willing to apply feedback
• Dependable, reliable, and punctual
• Strong communication and conflict-resolution skills
• Able to de-escalate customer concerns
• Collaborative while supporting clinic goals
• Strong phone, computer, and multitasking skills
• Basic math and cash-handling experience
• Able to work evenings and weekends

Responsibilities

• Greet members and guests with warmth and professionalism
• Answer phone calls and respond to inquiries
• Schedule, confirm, and manage appointments
• Check members in and out efficiently
• Educate guests about Massage Envy’s Wellness Program and membership options
• Present membership options and enroll qualified guests
• Rebook clients for future services
• Recommend enhancements and home-care retail products
• Re-engage prospective and inactive members via phone and email
• Partner with service providers to create exceptional guest experiences
• Support clinic promotions and team goals
• Assist with daily clinic operations and admin responsibilities
• Help maintain a clean, welcoming clinic

Skills

Customer service

Retail

Hospitality

Wellness

Sales

Job description

Massage Envy in Skillman/Montgomery NJ is seeking a Front Desk Sales & Wellness Associate. This on-site role combines customer service with wellness education, greeting guests and guiding them through massage, skincare, and the Wellness Program to drive memberships and retail. You will be the face of the clinic.

We provide training and coaching, flexible weekday/weekend shifts, and opportunities for growth within a supportive team, with competitive pay and benefits.