Front Desk Sales Pro – Wellness & Memberships

Massage Envy; Ela Township (IL); On-site; USD 32,000 - 44,000; Full time

Job summary

Massage Envy in Lake Zurich, IL is seeking a Sales Associate to drive membership sales, retail product upsell, and premium services while delivering an engaging guest experience.

You’ll greet guests, promote services, match clients with wellness solutions, close inquiries into memberships, and maintain a high-energy, organized sales area. Ideal candidates are outgoing, results-driven, with strong communication and relationship-building skills, able to perform in a fast-paced environment.

Qualifications

• Persuasive, outgoing personality with strong people skills.
• Proven ability to hit or exceed sales targets.
• Excellent communication and relationship-building abilities.
• Able to thrive in a fast-paced environment.
• Willingness to take initiative and own results.

Responsibilities

• Drive sales: promote memberships, retail products, and premium services to meet targets.
• Engage and persuade guests with clear service value and personalized recommendations.
• Build relationships to foster loyalty and repeat business.
• Close inquiries into memberships and product sales with a solution-focused approach.
• Manage sales operations: scheduling, inquiries, and transactions in a clean area.
• Compete and win by tracking progress and proposing growth ideas.
• Stay productive with effective time management to maximize opportunities.
• Uphold Massage Envy’s brand and deliver exceptional service.
• Collaborate with the team to reach location goals.
• Maintain a clean, organized sales floor daily.

Skills

Persuasive

Outgoing

Competitive

Goal-oriented

Communication skills

Relationship-building

Fast-paced

Initiative

Job description

Massage Envy in Lake Zurich, IL is seeking a Sales Associate to drive membership sales, retail product upsell, and premium services while delivering an engaging guest experience.

You’ll greet guests, promote services, match clients with wellness solutions, close inquiries into memberships, and maintain a high-energy, organized sales area. Ideal candidates are outgoing, results-driven, with strong communication and relationship-building skills, able to perform in a fast-paced environment.