Front Desk Sales Associate

Massage Envy; Ela Township (IL); On-site; USD 32,000 - 44,000; Full time

Job summary

Massage Envy in Lake Zurich, IL is seeking a Sales Associate to drive membership sales, retail product upsell, and premium services while delivering an engaging guest experience.

You’ll greet guests, promote services, match clients with wellness solutions, close inquiries into memberships, and maintain a high-energy, organized sales area. Ideal candidates are outgoing, results-driven, with strong communication and relationship-building skills, able to perform in a fast-paced environment.

Qualifications

• Persuasive, outgoing personality with strong people skills.
• Proven ability to hit or exceed sales targets.
• Excellent communication and relationship-building abilities.
• Able to thrive in a fast-paced environment.
• Willingness to take initiative and own results.

Responsibilities

• Drive sales: promote memberships, retail products, and premium services to meet targets.
• Engage and persuade guests with clear service value and personalized recommendations.
• Build relationships to foster loyalty and repeat business.
• Close inquiries into memberships and product sales with a solution-focused approach.
• Manage sales operations: scheduling, inquiries, and transactions in a clean area.
• Compete and win by tracking progress and proposing growth ideas.
• Stay productive with effective time management to maximize opportunities.
• Uphold Massage Envy’s brand and deliver exceptional service.
• Collaborate with the team to reach location goals.
• Maintain a clean, organized sales floor daily.

Skills

Persuasive

Outgoing

Competitive

Goal-oriented

Communication skills

Relationship-building

Fast-paced

Initiative

Job description

299 South Rand Road, Lake Zurich, IL 60047 - Massage Envy - PCRK

Description

Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you’ll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment!

As a Sales Associate, you’re the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you’re outgoing, confident, and ready to take ownership of your success, we want you on our team!

Key Responsibilities

• Drive Sales Success: Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
• Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
• Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
• Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
• Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
• Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
• Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
• Uphold Our Brand: Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
• Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
• Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.

Requirements

What We’re Looking For

• A persuasive, outgoing personality who loves engaging with people and influencing decisions.
• A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
• Strong communication and relationship-building skills to connect with clients and close sales.
• Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
• Organizational skills to juggle multiple tasks while keeping sales at the forefront.
• Passion for wellness and a belief in the value of Massage Envy’s services.
• Ability to stand for extended periods and maintain a professional, energetic presence.
• Previous sales experience is a plus, but we’re looking for drive and personality above all!

Why Join Us

• Be part of a vibrant, supportive team where your energy and ideas make a difference.
• Opportunity to shine in a role that rewards persuasion, hustle, and results.
• Competitive compensation with performance-based incentives for top performers.
• Training and support to help you master our services and sales processes.
• A fun, fast-paced environment where you can grow your sales skills and career.

We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.