Front Desk Sales Associate

The Woodlands CREW; Tomball (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

The Woodlands CREW is seeking a Sales Representative to support the General/Sales Manager in driving new membership sales and retention. The role involves bringing in new members, booking intro stretches, and assisting with member services.

Responsibilities include lead management, scheduling, front desk duties, tours, and promoting club services to meet monthly sales targets. A fitness background is preferred but not required.

Qualifications

• Excellent sales, communication, and customer service skills.
• Ability to learn and use a CRM software system.
• Fluent English with strong written and verbal communication.
• Comfortable with fast-paced environments and meeting deadlines.

Responsibilities

• Assist the General/Sales Manager with lead generation, follow-up, and closing.
• Prospect through calls, texts, and emails to generate new memberships.
• Book and confirm intro stretches and member appointments.
• Greet clients and manage front desk duties.
• Give facility tours and identify member needs and preferences.
• Maintain a high level of personal sales production and contribute to monthly quotas.
• Promote club services and promotions to current and prospective members.
• Ensure studio cleanliness and handle special events coordination.

Skills

Sales proficiency

CRM software

English fluency

Customer service

Computer literacy

Job description

Position The purpose of the Sales Representative is to assist the General/Sales Manager with new membership sales by bringing new members to the studio and booking them into an intro stretch. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.

Position The purpose of the Sales Representative is to assist the General/Sales Manager with new membership sales by bringing new members to the studio and booking them into an intro stretch. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.

Requirements

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Ability to learn and use a CRM software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills

Responsibilities

• Assist the General/Sales Manager with the sales process of lead generation, follow up, and close
• Comfortable with prospecting through lead management via calling, texting, and emailingComfortable working independently and unsupervised at times
• Book and confirm stretches
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Ensure studio is clean and tidy
• Other duties as assigned