Front Desk Associate

MOVE Fitness; Town of Sun Prairie (WI); On-site; USD 18,000 - 23,000; Part time

Job summary

MOVE Fitness in Sun Prairie, WI is hiring a Front Desk Associate to support the GM by driving new member sign-ups, guiding tours, and scheduling Demo Classes. The role emphasizes friendly service and effective sales in memberships, retail, and training programs.

Ideal candidates are fluent in English with strong communication, capable of learning our software, and comfortable working part-time in person. This position offers a starting pay of $15/hour plus sales commissions, and requires some

Qualifications

• Excellent sales, communication, and customer service skills required.
• Goal-oriented with ability to achieve sales in memberships, retail, private training, and teacher training.
• Ability to learn and use a software system.
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required.

Responsibilities

• Execute sales process of lead generation, follow up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Other duties as assigned

Skills

Sales skills

Customer service

Communication

English fluency

Computer literacy

Time management

Tools

CRM software

Booking system

Job description

DETAILS:

The purpose of the Front Desk Associate is to assist the General Manager or Assistant Manager with new membership sales by bringing new members to the studio and booking them into Demo Classes. The Front Desk Associate also assists with retaining current members. Pilates fitness knowledge or background is preferred but not required.

QUALIFICATIONS:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Ability to learn and use a software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required.

RESPONSIBILITIES:

• Execute sales process of lead generation, follow up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Other duties as assigned

Job Type: Part-time

Pay: Start at $15 plus Sales Commission

Work Location: In person