Front Desk Rockstar — Fast-Paced Clinic Hub with Growth

Gameday Men's Health - Centerville; Centerville (OH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Paid time off

Training & development

Job summary

Gameday Men's Health - Centerville is seeking a Front Desk Rockstar to own the non-clinical patient experience from first contact through checkout. You’ll manage leads, scheduling, billing, and the daily administrative engine that keeps the clinic running smoothly.

If you thrive in a fast-paced environment, take ownership of your lane, and want real growth as the clinic scales, this role offers fast track development and an opportunity to contribute to a patient-centered, high-performance team.

Qualifications

• Strong computer literacy across scheduling, patient records, and billing platforms.
• Excellent written communication for text-based patient messages.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Experience with billing or payment processing preferred.
• Experience with CRM or patient communication platforms for lead management.
• No medical certification or clinical experience required.
• Discreet and professional in a medical environment handling sensitive health information.

Responsibilities

• Greet patients and manage check-in/check-out.
• Answer phones and respond to texts and emails same day.
• Schedule, confirm, and manage all appointments.
• Field new patient inquiries and manage the lead pipeline.
• Run patient retention touchpoints per the retention cadence.
• Own billing including process payments, resolve declined payments same day.
• Maintain accurate patient records across scheduling and patient management systems.
• Manage patient intake forms and data accuracy.
• Support vendor coordination and day-to-day operational needs.

Skills

Scheduling software

Billing platforms

CRM systems

Written communication

Organizational skills

Multitasking

Discretion

Tools

CRM systems

Billing platforms

Scheduling software

Patient management systems

Job description

Gameday Men's Health - Centerville is seeking a Front Desk Rockstar to own the non-clinical patient experience from first contact through checkout. You’ll manage leads, scheduling, billing, and the daily administrative engine that keeps the clinic running smoothly.

If you thrive in a fast-paced environment, take ownership of your lane, and want real growth as the clinic scales, this role offers fast track development and an opportunity to contribute to a patient-centered, high-performance team.