Front Desk & Resident Services Specialist (On-Site)

AKAM Living Services, Inc.; New York, Northern (NY, KY); Hybrid; USD 42,000 - 48,000; Full time

Job summary

AKAM Living Services, Inc. is seeking an on-site Receptionist for a large residential cooperative in the Bronx, NY.

You will be the primary contact for residents, shareholders, visitors, vendors, contractors, and prospective residents, delivering a welcoming and organized front-office experience. The role requires strong communication, discretion, and a service orientation, with responsibilities spanning greeting guests, handling inquiries, managing procedures, and supporting property staff in

Qualifications

• High school diploma or equivalent required.
• Experience as receptionist, administrative assistant, customer service, property management, or residential building preferred.
• Experience in large cooperative, condominium, or multifamily property a plus.
• Strong verbal and written communication skills.
• Excellent customer-service and interpersonal skills.
• Able to interact professionally with residents, board members, management, staff, vendors, and contractors.
• Strong organizational skills with the ability to prioritize multiple requests in a busy office.
• Proficiency with Microsoft Outlook, Word, Excel, and general office technology.
• Maintain confidentiality and exercise sound judgment.
• Dependable, punctual, detail-oriented, and able to work independently or in a team.

Responsibilities

• Greet and assist residents, shareholders, visitors, vendors, contractors, and guests.
• Answer, screen, and route calls; respond to general inquiries.
• Receive resident requests and direct to management or staff.
• Maintain a professional front-office atmosphere.
• Assist residents with questions about procedures, forms, policies, and services.
• Maintain confidentiality of resident, staff, and building information.
• Coordinate with building staff on schedules and notices.
• Maintain logs of visitors, vendors, access, and building activities.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Confidentiality and judgment

Dependable and punctual

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

AKAM Living Services, Inc. is seeking an on-site Receptionist for a large residential cooperative in the Bronx, NY.

You will be the primary contact for residents, shareholders, visitors, vendors, contractors, and prospective residents, delivering a welcoming and organized front-office experience. The role requires strong communication, discretion, and a service orientation, with responsibilities spanning greeting guests, handling inquiries, managing procedures, and supporting property staff in