On-Site Admin & Resident Services Coordinator

AKAM; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

AKAM is seeking a diligent On-Site Administrative Assistant to support the property management team at a New York site. You will handle front-desk inquiries, data entry, and record-keeping while coordinating meetings and handling service requests with residents and staff.

The role requires strong organization, communication, and customer service. Regular interaction with Board Members, residents, and vendors will be common, with an emphasis on hospitality and professional presentation.

Qualifications

• Experience in property management or real estate preferred.
• Strong organizational and written/verbal communication skills.
• Proficiency with common property management software is a plus.

Responsibilities

• Serve as first point of contact for residents, visitors and vendors.
• Answer phones, manage emails, filing, scanning, and data entry.
• Process work orders and track maintenance requests.
• Prepare reports, notices, and correspondence for management.
• Assist with move-ins/move-outs and lease documents as needed.
• Support accounting tasks like invoicing and petty cash reconciliation.
• Maintain records and coordinate meetings and events.

Skills

Organization

Communication

Customer service

Multitasking

Confidentiality

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Yardi

Fresh Service

SharePoint

Microsoft Outlook

Excel

Word

Building Link

Monday.com

Avid

Site-Compli

Job description

AKAM is seeking a diligent On-Site Administrative Assistant to support the property management team at a New York site. You will handle front-desk inquiries, data entry, and record-keeping while coordinating meetings and handling service requests with residents and staff.

The role requires strong organization, communication, and customer service. Regular interaction with Board Members, residents, and vendors will be common, with an emphasis on hospitality and professional presentation.