Front Desk & Resident Services Lead

StoryPoint Group; Strongsville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Income protection

Work-life benefits

Job summary

StoryPoint Group seeks a Receptionist to provide efficient and courteous service to residents and guests. You will handle calls, greet visitors, process check-ins, and support leasing and staff scheduling in a fast-paced community environment.

The role offers opportunities for advancement in an innovative company. A professional appearance and strong communication skills are essential to succeed in this position.

Qualifications

• High School diploma or equivalent experience required.
• 1–3 years related experience and/or training preferred.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answer routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Distribute applications to prospective employees.
• Assist in the hiring of new staff.
• Assist in scheduling and training employees.
• Refer all prospective residents and families to the Leasing Team.

Skills

Customer service

Education

High School diploma

Job description

StoryPoint Group seeks a Receptionist to provide efficient and courteous service to residents and guests. You will handle calls, greet visitors, process check-ins, and support leasing and staff scheduling in a fast-paced community environment.

The role offers opportunities for advancement in an innovative company. A professional appearance and strong communication skills are essential to succeed in this position.