Lead Front Desk & Resident Experience

StoryPoint; Prospect (KY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Income protection

Work-life benefits

Job summary

StoryPoint in Prospect, KY is seeking a Receptionist to provide friendly and efficient service to residents and guests. The role offers a full-time schedule from Monday to Friday, with a pay rate of $18 per hour and comprehensive benefits.

Responsibilities include answering calls, checking in residents, assisting with scheduling and hiring, and coordinating with the Leasing Team. The position requires a high school diploma or equivalent and strong customer service skills.

Qualifications

• High School diploma or 1–3 years related experience or equivalent.
• Ability to greet residents and guests professionally.
• Strong telephone handling and routing skills.
• Proficient in office tasks and scheduling.

Responsibilities

• Answer all telephone calls and transfer to the appropriate department.
• Daily resident check in.
• Greet residents and guests courteously.
• Assist in scheduling and training employees.
• Refer prospective residents and families to Leasing Team.
• Sort and deliver mail and packages to residents and staff.
• Know emergency procedures (fire, medical, police).
• Dress professionally and wear name tag.

Skills

Phone etiquette

Customer service

Organization

Scheduling

Education

High School diploma or equivalent

Job description

StoryPoint in Prospect, KY is seeking a Receptionist to provide friendly and efficient service to residents and guests. The role offers a full-time schedule from Monday to Friday, with a pay rate of $18 per hour and comprehensive benefits.

Responsibilities include answering calls, checking in residents, assisting with scheduling and hiring, and coordinating with the Leasing Team. The position requires a high school diploma or equivalent and strong customer service skills.