Front Desk & Resident Services Coordinator

StoryPoint; Portage (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Income protection

Work-life benefits

Job summary

StoryPoint in Portage, MI is seeking a Receptionist to deliver friendly, efficient service to residents and guests. This full-time role offers a weekday schedule from 7:30 AM to 4:00 PM and includes light administrative duties along with resident check-ins and mail/file handling.

Requirements include a High School diploma (or equivalent) and 1–3 years related experience. The position supports leasing and staff coordination, with opportunities for advancement within the company.

Qualifications

• High School diploma or equivalent; 1–3 years related experience preferred.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answer routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Provide a 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Assist in the hiring of new staff.
• Assist in scheduling and training employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages, and packages to residents and staff.
• Know emergency call system and emergency procedures.
• Work independently in a professional atmosphere.
• Assist with accounting duties as assigned by Property Administrator.

Skills

Telephone handling

Guest greeting

Staff scheduling

Hiring support

Mail and package handling

Education

High School diploma or equivalent

Job description

StoryPoint in Portage, MI is seeking a Receptionist to deliver friendly, efficient service to residents and guests. This full-time role offers a weekday schedule from 7:30 AM to 4:00 PM and includes light administrative duties along with resident check-ins and mail/file handling.

Requirements include a High School diploma (or equivalent) and 1–3 years related experience. The position supports leasing and staff coordination, with opportunities for advancement within the company.