Front Desk & Resident Services Coordinator

Lima Care Community; Lima (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits including Medical, DIn

401k with company match

PTO + Company Holidays + Floating Holi

Referral Bonus Program

Mentorship Programs

Internal/Upskilling Growth Opportunit

Continued Education Loan Repayment

Early Pay via Tapcheck!

Job summary

Lima Care Community in Lima, OH is seeking a friendly Receptionist who can be the first point of contact for families, residents, and visitors. You will provide exceptional customer service and administrative support to our team, helping operations run smoothly.

Key duties include answering phones, directing calls, scheduling, handling messages, and maintaining office supplies with attention to detail. Strong English communication and the ability to work independently are essential.

Qualifications

• High school diploma or equivalent required.
• Must understand English.
• Ability to make independent decisions when appropriate.
• Knowledge of supplies practices and guidelines.
• Ability to minimize waste of supplies and misuse of equipment.
• Ability to follow written and oral instructions.

Responsibilities

• Answer telephones, determine the nature of calls and direct callers to appropriate personnel.
• Receive and deliver messages or transfer calls to voicemail when needed.
• Provide administrative assistance including scheduling appointments, preparing correspondence, and maintaining office supplies.
• Maintain liaison with families and residents, ensuring prompt and courteous attention.
• Monitor presence and location of sales representatives in the facility.
• Coordinate staff meetings and maintain minutes.
• Assist in scheduling department hours, personnel, and assignments.
• Participate in workshops and training to stay updated on long-term care practices.

Skills

Customer service

Scheduling

Office administration

Independent work

Education

High school diploma or equivalent

Job description

Lima Care Community in Lima, OH is seeking a friendly Receptionist who can be the first point of contact for families, residents, and visitors. You will provide exceptional customer service and administrative support to our team, helping operations run smoothly.

Key duties include answering phones, directing calls, scheduling, handling messages, and maintaining office supplies with attention to detail. Strong English communication and the ability to work independently are essential.