Front Desk & Billing Assistant - Behavioral Health

Family Resource Center; Lima (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account (HSA)

Teladoc

Dental Insurance

Vision Insurance

Life and AD&D Insurance

Voluntary Life Insurance

EAP

PTO

Paid Holidays

403(b) Retirement

Job summary

Family Resource Center in Lima, OH is hiring a Medical Front Desk to provide essential admin support in a healthcare setting. This full-time position handles client registration, enrollment and billing tasks, acting as the first point of contact for patients and clinicians.

You will work with HRIS and EHR systems, ensure accurate data capture, and guide clients through payment options and available assistance programs. A driver’s license and CPR/First Aid may be required.

Qualifications

• HSD/GED required; healthcare registration experience preferred.
• Ability to work with multiple departments and clients.
• Familiarity with insurance, billing and enrollment processes.

Responsibilities

• Serve as front desk and first point of contact for clients.
• Assist with client registration and educate on payment options.
• Enroll patients in insurance, Board and Medicaid when needed.
• Maintain accurate data entry and scan forms into charts.
• Perform pre-registration by phone for first appointments.

Skills

Customer service

Data entry

MS Office

HRIS

EHR systems

Education

HS Diploma/GED

Tools

HRIS

EHR

Microsoft Office

Job description

Family Resource Center in Lima, OH is hiring a Medical Front Desk to provide essential admin support in a healthcare setting. This full-time position handles client registration, enrollment and billing tasks, acting as the first point of contact for patients and clinicians.

You will work with HRIS and EHR systems, ensure accurate data capture, and guide clients through payment options and available assistance programs. A driver’s license and CPR/First Aid may be required.