Receptionist

Lima Care Community; Lima (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits including Medical, DIn

401k with company match

PTO + Company Holidays + Floating Holi

Referral Bonus Program

Mentorship Programs

Internal/Upskilling Growth Opportunit

Continued Education Loan Repayment

Early Pay via Tapcheck!

Job summary

Lima Care Community in Lima, OH is seeking a friendly Receptionist who can be the first point of contact for families, residents, and visitors. You will provide exceptional customer service and administrative support to our team, helping operations run smoothly.

Key duties include answering phones, directing calls, scheduling, handling messages, and maintaining office supplies with attention to detail. Strong English communication and the ability to work independently are essential.

Qualifications

• High school diploma or equivalent required.
• Must understand English.
• Ability to make independent decisions when appropriate.
• Knowledge of supplies practices and guidelines.
• Ability to minimize waste of supplies and misuse of equipment.
• Ability to follow written and oral instructions.

Responsibilities

• Answer telephones, determine the nature of calls and direct callers to appropriate personnel.
• Receive and deliver messages or transfer calls to voicemail when needed.
• Provide administrative assistance including scheduling appointments, preparing correspondence, and maintaining office supplies.
• Maintain liaison with families and residents, ensuring prompt and courteous attention.
• Monitor presence and location of sales representatives in the facility.
• Coordinate staff meetings and maintain minutes.
• Assist in scheduling department hours, personnel, and assignments.
• Participate in workshops and training to stay updated on long-term care practices.

Skills

Customer service

Scheduling

Office administration

Independent work

Education

High school diploma or equivalent

Job description

Lima Care Community -

Receptionist

At Lima Care Community, we're building together: Smarter. Long-Term. Care. We invest in people, not just positions. Through career growth opportunities, supportive leadership, meaningful relationships, and a culture of respect and empowerment, we help our employees thrive both personally and professionally. If you're looking for a workplace where your contributions matter, your growth is supported, and your work makes a lasting impact, you'll find it at Lima Care Community.

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for families, residents, and visitors, providing exceptional customer service and administrative support to our administrative staff. If you are a motivated and friendly individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Answer telephones, determine the nature of the call, and direct callers to appropriate personnel or departments
• Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
• Provide administrative assistance to the administrative staff, including scheduling appointments, preparing correspondence, and maintaining office supplies
• Maintain an adequate liaison with families and residents, ensuring that they receive prompt and courteous attention
• Monitor presence and location of sales representatives in the facility
• Coordinate staff meetings and maintain minutes of such meetings, as directed
• Assist in scheduling department working hours, personnel, work assignments, etc., as necessary
• Participate in workshops, seminars, and training programs to stay up-to-date on the latest developments in long-term care

Requirements:

• Must possess, as a minimum, a high school diploma or equivalent
• Must be able to understand the English language
• Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion
• Must be knowledgeable of supply practices, procedures, and guidelines
• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
• Must be able to follow written and oral instructions

People-Centered Rewards:

• Health benefits including Medical, Dental & Vision
• 401k with company match
• Early Pay via Tapcheck!
• Employee Perks & Discount program via NES
• PTO + Company Holidays + Floating Holidays
• $Referral Bonus Program$
• Mentorship Programs
• Internal/Upskilling Growth Opportunities
• Continued Education Loan Repayment Program powered by Clasp