Receptionist

Lionstone Healthcare; Baton Rouge, Lima (LA, OH); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Early Pay via Tapcheck

Employee Perks & Discounts

PTO & holidays

Referral bonus program

Mentorship programs

Upskilling opportunities

Education loan repayment

Job summary

Lima Care Community is seeking a highly organized Receptionist to be the first point of contact for families, residents, and visitors in a long-term care setting. You will deliver exceptional customer service, support administrative staff, and help maintain a welcoming, efficient front desk environment.

Ideal candidates are detail oriented, capable of multi-tasking, and committed to respectful, compassionate care professionals.

Qualifications

• Must possess a high school diploma or equivalent.
• Must understand English.

Responsibilities

• Answer telephones and direct callers to appropriate personnel.
• Receive and deliver messages or transfer calls to voicemail.
• Provide administrative assistance including scheduling and maintaining office supplies.
• Maintain courteous contact with families and residents.
• Coordinate staff meetings and minutes.

Job description

Receptionist

At Lima Care Community, we're building together: Smarter. Long-Term. Care. We invest in people, not just positions. Through career growth opportunities, supportive leadership, meaningful relationships, and a culture of respect and empowerment, we help our employees thrive both personally and professionally. If you're looking for a workplace where your contributions matter, your growth is supported, and your work makes a lasting impact, you'll find it at Lima Care Community.

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for families, residents, and visitors, providing exceptional customer service and administrative support to our administrative staff. If you are a motivated and friendly individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Answer telephones, determine the nature of the call, and direct callers to appropriate personnel or departments

• Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable

• Provide administrative assistance to the administrative staff, including scheduling appointments, preparing correspondence, and maintaining office supplies

• Maintain an adequate liaison with families and residents, ensuring that they receive prompt and courteous attention

• Monitor presence and location of sales representatives in the facility

• Coordinate staff meetings and maintain minutes of such meetings, as directed

• Assist in scheduling department working hours, personnel, work assignments, etc., as necessary

• Participate in workshops, seminars, and training programs to stay up-to-date on the latest developments in long-term care

Requirements:

• Must possess, as a minimum, a high school diploma or equivalent

• Must be able to understand the English language

• Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion

• Must be knowledgeable of supply practices, procedures, and guidelines

• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.

• Must be able to follow written and oral instructions

People-Centered Rewards:

• Health benefits including Medical, Dental & Vision

• 401k with company match

• Early Pay via Tapcheck!

• Employee Perks & Discount program via NES

• PTO + Company Holidays + Floating Holidays

• $Referral Bonus Program$

• Mentorship Programs

• Internal/Upskilling Growth Opportunities

• Continued Education Loan Repayment Program powered by Clasp