Front Desk & Resident Services Coordinator

Elizabethtown Nursing and Rehabilitation Center; Elizabethtown (KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Elizabethtown Nursing and Rehabilitation Center is seeking a customer service-oriented Receptionist to greet visitors, answer phones, and handle clerical tasks with accuracy and discretion.

You will support the Business Office Manager by routing calls, taking messages, and assisting with mail and documentation while maintaining a professional and confidential environment for residents and families.

Qualifications

• Must be at least 18 years old.
• Must be able to maintain regular attendance.
• Must relate positively to residents, families, and outside agencies and work cooperatively with other associates.
• COVID-19 vaccination is a requirement of employment.

Responsibilities

• Answer telephone; route calls appropriately, receive and deliver messages.
• Greet visitors and refer visitors to appropriate individuals.
• Take employment applications and forward them to the appropriate department head.
• Receive and distribute mail.
• Handle correspondence, perform typing, filing, photocopying, and other clerical duties.
• Maintain an orderly, confidential, and safe work environment.
• Practice universal precautions at all times.
• Adhere to safety rules and regulations.
• Attend and participate in department and staff meetings as assigned.
• Understand, comply with and promote rules regarding residents’ rights.
• Screen Visitors and staff prior to entering the facility.
• And other job duties as assigned

Skills

Customer service

Multitasking

Attention to detail

Communication

Job description

Elizabethtown Nursing and Rehabilitation Center is seeking a customer service-oriented Receptionist to greet visitors, answer phones, and handle clerical tasks with accuracy and discretion.

You will support the Business Office Manager by routing calls, taking messages, and assisting with mail and documentation while maintaining a professional and confidential environment for residents and families.