Front Desk & Resident Experience Specialist

Lifespace Communities; Chicago (IL); On-site; USD 24,000 - 32,000; Full time

Job summary

Lifespace Communities is seeking a friendly Receptionist for Oak Trace in Downers Grove, IL. You will greet residents and visitors, answer phones, handle light administrative tasks, and support the front-entry operations to ensure smooth daily activity.

The pay range is $17.11-$23.51+ per hour, and no prior experience is required; a willingness to learn helps you grow within our mission-driven team. This role emphasizes courteous service and teamwork across departments.

Qualifications

• Must be able to follow written and oral instructions.
• No experience required. A willingness to learn is needed.

Responsibilities

• Greet and assist all residents, guests, and team members in a courteous and professional manner.
• Ensure visitors sign in; validate nature of their visit and notify resident and team member of the visitor.
• Answer phones and other communication devices promptly and transfer messages to the appropriate party.
• Perform minor financial transactions (selling stamps, community food certificates, fax and/or photocopying).
• Notify residents, guests, and team members of severe weather via paging system and/or phone calls.
• Receive and ensure distribution of mail and other deliveries to the appropriate person or department.
• Perform administrative tasks for supervisor, residents and guests as requested.
• Maintain and update all informational communication channels for residents.
• Perform set up and close down procedures of receptionist/front entry area.

Skills

Customer service

Job description

Lifespace Communities is seeking a friendly Receptionist for Oak Trace in Downers Grove, IL. You will greet residents and visitors, answer phones, handle light administrative tasks, and support the front-entry operations to ensure smooth daily activity.

The pay range is $17.11-$23.51+ per hour, and no prior experience is required; a willingness to learn helps you grow within our mission-driven team. This role emphasizes courteous service and teamwork across departments.