Front Desk Representative

Revolve Cycling Studio; Troy (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Flexible Schedule

Great work-life balance

Unlimited Free Membership

Ongoing training

Job summary

Revolve Cycling Studio in Troy, MI is seeking a friendly Front Desk Representative to be the first point of contact for clients. You will greet guests, book appointments, answer calls, collect payment information, and help maintain a clean, inviting studio.

The ideal candidate has excellent communication, a positive attitude, and strong multitasking skills, plus comfort with computers and scheduling software.

Qualifications

• Two or more years of experience as a receptionist or similar role.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Cross sell memberships and products.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.

Skills

Receptionist experience

Excellent communication

Positive attitude

Computer skills

Tools

Scheduling software

Job description

Benefits:

• Employee discounts
• Free uniforms

Benefits/Perks

• Flexible Schedule
• Great work-life balance
• Unlimited Free Membership
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving studio. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, collect payment information and general studio cleaning. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Cross sell memberships and products
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills