Front Desk Representative

Optima Medical; Tempe (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Benefits (medical/vision/dental/401k/0

Job summary

Optima Medical is seeking a Front Desk Receptionist at our Tempe location to support front-desk operations within a busy medical practice. You will verify insurance, collect payments, answer calls, and schedule appointments, ensuring a smooth patient flow.

Ideal candidates have at least 1 year in medical front office and customer service, familiarity with EMR, and strong communication. HS diploma or GED required. Join a team focused on quality care and patient experience.

Qualifications

• 1 year Medical Front Office experience preferred.
• 1 year Customer service experience required.
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with strong organizational skills.
• Positive attitude that supports teamwork.
• Ability to multitask in a busy front desk environment.
• HS diploma or GED equivalent is required.

Responsibilities

• Verify insurance coverage for patients.
• Collect past due balances and copayments at check-in.
• Answer phones and relay messages to the care team.
• Schedule initial and follow-up appointments.

Skills

Medical Front Office

Customer service

Education

High School Diploma or GED

Tools

EMR

Job description

4515 S McClintock Dr Suite 100, Tempe, AZ 85282

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities:

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments

Front Desk Receptionist Qualifications:

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Why join our team?

• Leadership and mentoring
• Resources to further career
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment