Front Desk Representative

Optima Medical; Gilbert (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k

Paid holidays

Medical

Vision

Dental

Career growth

Job summary

Optima Medical is looking for a Front Desk Receptionist at our Gilbert location. The role involves checking in patients, verifying insurance, collecting copays, answering phones, and scheduling appointments.

Prior front office and EMR experience are preferred, with a strong focus on customer service and teamwork. The position requires a high school diploma or GED, strong communication skills, and the ability to multitask in a fast-paced medical office environment.

Qualifications

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments

Skills

Customer service

Communication skills

Multitasking

Teamwork

Education

High school diploma or GED

Tools

EMR system

Job description

725 W Elliot RD STE 105, Gilbert, AZ 85233

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities:

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments

Front Desk Receptionist Qualifications:

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Why join our team?

• Leadership and mentoring
• Resources to further career
• medical
• vision
• dental
• 401k
• paid holidays
• Supportive and positive work environment