Front Desk Representative

FOOT ANKLE SPECIALTY CENTERS LLC; Scottsdale (AZ); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Paid time off

Job summary

FOOT ANKLE SPECIALTY CENTERS LLC in Scottsdale, AZ is seeking a friendly Front Desk Representative to greet patients, book appointments, answer calls, and collect payment information.

You will work with providers and clinical staff to ensure smooth daily operations, verify insurance eligibility, scan and upload documents, and deliver exceptional customer service in a fast-paced medical office.

Qualifications

• Experience in medical office or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills; EMR experience is a plus.
• Reliable, professional, and team-oriented.

Responsibilities

• Greet and check in patients with a welcoming attitude.
• Answer a high volume of incoming phone calls professionally.
• Schedule, reschedule, and confirm patient appointments.
• Verify insurance eligibility and collect copays.
• Scan and upload documents into electronic medical records.
• Maintain accurate patient demographics and insurance information.
• Assist with referrals, authorizations, and medical records as needed.
• Respond to patient questions and provide exceptional customer service.
• Work closely with providers and clinical staff to ensure smooth daily operations.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Tools

EMR systems

Job description

Benefits:

• Paid time off

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet and check in patients with a welcoming attitude.
• Answer a high volume of incoming phone calls professionally.
• Schedule, reschedule, and confirm patient appointments.
• Verify insurance eligibility and collect copays.
• Scan and upload documents into electronic medical records.
• Maintain accurate patient demographics and insurance information.
• Assist with referrals, authorizations, and medical records as needed.
• Respond to patient questions and provide exceptional customer service.
• Work closely with providers and clinical staff to ensure smooth daily operations.

Qualifications

• Previous medical office or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and experience with electronic medical records is a plus.
• Reliable, professional, and team-oriented.