Front Desk Representative

YMCA of Central Stark County; North Canton (OH); On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

Complimentary membership

Discounted child care

Job summary

YMCA of Central Stark County is seeking a Part-Time front desk customer service representative to deliver exceptional service to members, guests and program participants and ensure safety for all members.

Shifts include Monday-Thursday 8:30am-12:30pm, 4-8pm and Saturday 12-5pm. Responsibilities include responding to member needs, promoting memberships and programs, building relationships within the YMCA and circulating to maintain safety and strong member relations. Pay is $11.65/hour.

Qualifications

• Excellent interpersonal, phone and problem solving skills.
• Previous customer service, sale or related experience required.
• Proficient in Microsoft Office.
• Fun, friendly and flexible individual.
• Willing to work as a team player.

Responsibilities

• Responds to member and guest needs contributing to member retention
• Promotes memberships and programs
• Build relationships with members; helps members connect with one another and the YMCA
• Circulate throughout building ensuring safety of members and building member relations.

Skills

Interpersonal skills

Customer service

Phone skills

Problem solving

Team player

Flexible

Tools

Microsoft Office

Job description

Job Description

Part-Time front desk customer service representative to deliver exceptional service to members, guests and program participants and ensure safety for all members.

Available Shifts

• Monday - Thursday 8:30am-12:30pm
• Monday - Thursday 4-8pm
• Saturday 12-5pm

Qualifications

• Excellent interpersonal, phone and problem solving skills
• Previous customer service, sale or related experience required
• Proficient in Microsoft Office
• Fun, friendly and flexible individual
• Willing to work as a team player

Responsibilities

• Responds to member and guest needs contributing to member retention
• Promotes memberships and programs
• Build relationships with members; helps members connect with one another and the YMCA
• Circulate throughout building ensuring safety of members and building member relations.

Rate of Pay

$11.65/hour (Commensurate with experience)

*** Part-time staff receive complimentary memberships and discounted rates for child care and most programs.