Wellness Attendant & Front Desk Representative - Opener

YMCA of Central Stark County (Ohio); Minerva (OH); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Complimentary memberships

Discounted rates for child care and/or

Most programs discounts

Job summary

The YMCA of Central Stark County (Ohio) is seeking a friendly, service-oriented team member for a dual role at the Minerva Area YMCA, split between the Wellness Center and Front Desk. The position emphasizes welcoming members, answering questions, and providing outstanding customer service.

The role offers part-time hours (mostly mornings 5:30-10:30am) and benefits such as complimentary membership and program discounts for staff.

Qualifications

• Customer-focused and eager to welcome, connect, and engage with others.
• Previous customer service, sales, or related experience.
• Solid computer skills and Microsoft Office experience required.
• First Aid/CPR/AED certification preferred but training provided.
• Knowledge in health and wellness fields and familiarity with exercise equipment.

Responsibilities

• Provides excellent service to members, guests, and program participants.
• Handles and resolves concerns and inquiries at the front desk.
• Promotes and sells memberships and programs.
• Builds connections with community members and YMCA patrons.
• Assists with dual-role duties across Wellness Center and Front Desk.

Skills

Customer service

Sales experience

Computer skills

Microsoft Office

First Aid/CPR/AED

Health and wellness knowledge

Exercise equipment knowledge

Tools

Microsoft Office

Job description

Position Summary

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Delivers excellent service to all members, guests, and program participants. This will be a dual role between the Wellness Center and Front Desk at the Minerva Area YMCA.

Starting Rate

• $11.35/hr commensurate with experience

Available Hours

• Various days 5:30-10:30am throughout the week

Qualifications

• Eagerness to welcome, connect, and engage with others.
• Strong listener with the ability to empathize and problem solve.
• Ability to relate effectively to diverse groups of people.
• Previous customer service, sales, or related experience.
• Solid computer skills and Microsoft Office experience required.
• Experience working with people of different backgrounds, abilities, opinions and perceptions.
• First Aid/CPR/AED certification preferred but will provide training
• Knowledge in overall health and wellness related fields
• In understanding of exercise equipment and procedures while in use

Essential Functions

• Provides excellent service to members, guests, and program participants contributing to member engagement.
• Handles and resolves concerns.
• Promotes and sells memberships and programs.
• Builds relationships and helps connect community members to the YMCA.
• Part-time staff receive complimentary memberships and discounted rates for child care and most programs.