Front Desk Representative

Surgery Partners, Inc.; Newnan (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

HSA with employer contribution

Life Insurance

PTO

401(k) retirement plan

Dental and Vision Insurance

Job summary

Georgia Bone in Newnan, GA, is seeking a Front Desk Assistant ASC to manage patient check-in, insurance data, and front-office support. Monday–Friday, 8:00 AM–4:30 PM, in a fast-paced clinic environment. You will handle co-pay collections, maintain chart accuracy, and assist patients while coordinating with medical staff.

The role requires basic healthcare experience, strong communication, and a professional, compassionate attitude to ensure smooth lobby operations and excellent patient care.

Qualifications

• High School Diploma with 1–2 years healthcare experience.
• Knowledge of clinic policies and procedures.
• Knowledge of medical terminology.
• Ability to multi-task.
• Professional and upbeat attitude.
• Strong written and verbal communication and customer relations.
• Ability to work effectively with medical staff and management.

Responsibilities

• Maintain current demographic and insurance information in computer and in the chart.
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed.
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Skills

Multitasking

Communication

Customer service

Professional demeanor

Education

High School Diploma

Tools

Computer systems

Job description

Georgia Bone - Newnan
Newnan, GA 30265, USA

Description

Monday - Friday, 8:00 AM - 4:30 PM.

JOB TITLE: Front Desk Assistant ASC

GENERAL SUMMARY OF DUTIES:

• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Qualifications

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.