Front Desk Representative

Salib Fanikos Dental Care; Needham (MA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Opportunity for advancement

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Job summary

Salib Fanikos Dental Care in Needham, Massachusetts, is seeking a friendly and service-oriented Front Desk Representative. In this role, you will be the first point of contact for patients, greeting them, booking appointments, and answering phone calls.

The ideal candidate has excellent communication and computer skills, a cheerful disposition, and can multitask effectively. This position offers numerous benefits including 401(k) matching, paid time off, and ongoing training.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Familiar with computers and scheduling software.

Responsibilities

• Greet patients as they arrive and provide an excellent, caring patient experience.
• Answer phone calls and schedule appointments.
• Assist patients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of patients before, throughout, and after their services.

Skills

Excellent communication skills

Customer service

Multi-tasking

Strong work ethic

Familiar with computers

Job description

Benefits

• 401(k) matching
• Dental insurance
• Opportunity for advancement
• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Dental clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet patients as they arrive and provide an excellent, caring patient experience
• Answer phone calls and schedule appointments
• Assist patients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of patients before, throughout, and after their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills