Front Desk Representative

ADVANCED MEDICAL MENTAL HEALTH; Melbourne (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Health insurance

Competitive salary

Training & development

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Job summary

ADVANCED MEDICAL MENTAL HEALTH is seeking a friendly Front Desk Representative to join our clinic. You will be the first point of contact for clients, greeting them on arrival, booking appointments, answering calls, and collecting payment information.

The ideal candidate has strong communication, excellent customer service, and multitasking skills, with experience in medical reception and familiarity with scheduling software.

Qualifications

• Two or more years of experience as a medical receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software such as Practice Fusion and Weave.
• Excellent multi-tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Excellent communication

Customer service

Multitasking

Computer skills

Scheduling software

Tools

Practice Fusion

Weave

Job description

Benefits

• Health insurance
• Competitive salary
• Training & development
• Benefits/Perks
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a medical receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software such as Practice Fusion and Weave
• Excellent multi-tasking skills