Front Desk Representative

PALMER SMILES PC; Massachusetts; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Job summary

Palmer Smiles PC in Massachusetts is seeking a friendly Front Desk Representative to join our clinic. You will greet clients as they arrive, book appointments, answer calls, and collect payment information, ensuring a smooth and welcoming visit.

The ideal candidate has strong communication, computer skills, and a talent for multitasking, with a customer-service oriented approach and the ability to maintain a tidy, inviting front desk area.

Qualifications

• Two or more years of receptionist or similar experience.
• Excellent communication and customer service mindset.
• Strong work ethic with a positive attitude.
• Familiar with computers and scheduling software.
• Excellent multitasking abilities.

Responsibilities

• Greet customers and provide an excellent experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service and assist during services.

Skills

Customer service

Communication skills

Multitasking

Computer skills

Tools

Scheduling software

Job description

Job Description

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills