Front Desk Representative

Pediatric & Neonatal Specialists PS; Kentucky; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Competitive salary

Job summary

Pediatric & Neonatal Specialists PS is seeking a friendly Front Desk Representative for our busy clinic. You will greet patients, book appointments, answer calls, and collect payment information, ensuring a smooth check-in experience for families.

The ideal candidate has a cheerful demeanor, excellent communication, computer skills, and the ability to multitask in a fast-paced setting. Two or more years of receptionist or similar role experience are preferred.

Qualifications

• Two or more years of experience as a receptionist or similar role preferred.
• Excellent communication and customer service skills.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.

Skills

Customer service

Communication

Multitasking

Work ethic

Positive attitude

Tools

Scheduling software

Computer literacy

Job description

Job Description

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills