Front Desk Representative

Pure PT Physical Therapy; Orange City (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Free uniforms

Health insurance

Paid time off

Training & development

Wellness resources

Flexible Schedule

Great work-life balance

Job summary

Pure PT Physical Therapy is seeking a personable Front Desk Representative to join our busy clinic. You will greet patients, schedule appointments, collect payments, and manage front-desk operations with a friendly, service-oriented approach.

The ideal candidate has strong communication skills, proficiency with computers, and the ability to multitask in a fast-paced environment. Bilingual Spanish is required to assist our diverse patient base.

Qualifications

• 2+ years of experience as a medical office receptionist or similar role.
• Bilingual in Spanish.
• Excellent communication and customer service mindset.
• Strong computer and scheduling software skills.

Responsibilities

• Greet customers and provide an excellent experience.
• Answer calls and schedule appointments.
• Assist with paperwork including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service throughout services.

Skills

Communication skills

Customer service

Multitasking

Computer skills

Bilingual Spanish

Scheduling software

Tools

Scheduling software

Job description

Benefits:

• 401(k)
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Wellness resources

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a medical office receptionist or similar role is preferred
• Bilingual (Spanish)
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Strong proficiency with computers and scheduling software
• Excellent multi-tasking skills