Front Desk Representative

Team Physical Therapy Inc; Rancho Cucamonga (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

Job summary

Team Physical Therapy Inc. seeks a Front Desk Representative to deliver exceptional customer service, manage scheduling, and handle patient intake with accuracy.

This 40-hour weekly role (Mon-Fri, 9:00am–6:00pm) requires a cheerful, multitasking individual with computer skills to support front office and billing staff and maintain a welcoming environment.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Effective time management and organizational skills.

Responsibilities

• Greet patients and visitors as they arrive
• Answer phone calls and schedule appointments
• Manage voicemail and email messages
• Handle patient intake forms and all required documentation
• Pull and file charts
• Collect co-pays, co-insurance, and deductibles
• Support front office and billing staff
• On occasion responsible for opening or closing duties
• Maintain a clean and inviting environment

Skills

Reception experience

Strong work ethic

Scheduling software

Time management

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• 401(k)

Job Summary

We are seeking a Front Desk Representative to provide exceptional customer service using excellent communication skills and a cheerful disposition. The ideal candidate is capable of multitasking while ensuring accuracy and efficiency.

This job is 40-hours per week. Monday-Friday. 9:00am-6:00pm

Responsibilities

• Greet patients and visitors as they arrive
• Answer phone calls and schedule appointments
• Manage voicemail and email messages
• Handle patient intake forms and all required documentation
• Pull and file charts
• Collect co-pays, co-insurance, and deductibles
• Support front office and billing staff
• On occasion responsible for opening or closing duties
• Maintain a clean and inviting environment

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Effective time management and organizational skills