Front Desk Rep

Alaska Digestive Center; Anchorage (AK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

HSA with employer contribution

Life Insurance

Paid Time Off

401(k) with company match

Job summary

Alaska Digestive Center is seeking a Front Desk Representative for Outpatient Surgery Center. The role involves maintaining patient demographics and insurance data, opening procedures, cash handling, and assisting patients in-person and by phone.

Ideal candidates have a healthcare background, clinic knowledge, and strong communication skills. This on-site position offers comprehensive benefits and a fast-paced, patient-focused environment in Anchorage.

Qualifications

• High School Diploma, with 1-2 years experience in healthcare background.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems, programs.
• Knowledge of medical terminology.
• Must be able to multitask.
• Must express compassion and kindness to patients.
• Must maintain a professional and upbeat attitude.
• Strong written and verbal communication and customer relations.
• Ability to work effectively with medical staff, management, authorizations, external agencies and patients.
• Sitting and standing associated with a normal office environment.
• Busy office environment with high patient contact.

Responsibilities

• Maintaining current demographic and insurance information in computer and in the chart.
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed.
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Skills

Customer service

Communication

Teamwork

Multitasking

Compassion

Education

High School Diploma

Tools

Computer systems

Job description

Job Category: Registration and Scheduling

Requisition Number: FRONT041938

• Posted : September 29, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

JOB TITLE: Front Desk Representative for Outpatient Surgery Center

GENERAL SUMMARY OF DUTIES:

• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Qualifications

Experience

Required

1 year:

Clerical, Interacting with Patients, ability to use computers, insurance, scheduling appointments, working with healthcare providers and being part of a team.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.